Your satisfaction is our long-term pursuit and concern. We want you to shopwith confidence. That’s why we provide guarantees that ensure you’ll receiveyour item on time and as described.

Everyone who shops on lindajewelry.com receives the following guarantees:

  • Full Refund if you don’t receive your order. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

  • Full or Partial Refund if the item is not as described.
    If your item is significantly different from the description, you can return it and get a full refund, or get a partial refund and keep the item.
  • Full refunds are not available under the following circumstances:
    1. Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
    2. Your order did not arrive due to exceptional circumstances outside the control of our webstore (i.e. not cleared by customs, delayed by a natural disaster).

You can submit refund requests by sending a message on Contact Us page.